Contact & requests

Use the routes below for product support, privacy, safety, intellectual property, and legal enquiries.

Last updated:

Lucky Loki processes content; it does not publish or host a public feed. We cannot remove a file from another person's device, message, website, or third-party platform. For content published elsewhere, contact that service directly as well.

Product and purchase support

Describe the device, app version, and problem. For billing or refunds, the App Store or Google Play may need to handle the request under its rules.

info@lucky-loki.com

Privacy request

For access, correction, deletion, objection, or another privacy right, explain what you are requesting and provide information reasonably sufficient for verification. Do not send identity documents unless we ask for them.

info@lucky-loki.com

Safety or suspected misuse

Describe the concern and any information that may help us identify activity within our systems. Do not send illegal content or unnecessary intimate imagery. If someone is in immediate danger, contact local emergency services.

info@lucky-loki.com

Copyright, likeness, or other rights

Identify the protected work, likeness, or right; describe the material and alleged use; provide your contact details; and explain why you believe the use is unauthorised. We may request further information or verification.

info@lucky-loki.com

Legal or law-enforcement request

Identify the requesting authority or party, legal basis, requested records, relevant account or transaction information if available, and a contact for follow-up.

info@lucky-loki.com

How requests are handled

We assess requests using the information available, may seek reasonable clarification or verification, and take action required by applicable law concerning data or accounts we can reasonably identify in our systems. We may preserve records where required or permitted by law or necessary to protect legal rights.

This page does not create a guaranteed response time, takedown service, monitoring duty, promise of a particular outcome, or obligation to disclose another user's confidential information.

Operator

Griffonix Inc.
309 NE Olivewood, Waukee, IA 50263, United States
info@lucky-loki.com